Gravitii.care is a platform that connects you with compassionate, professional home care providers. We offer a personalized home care solution, ensuring you or your loved ones receive the care they need.

Gravitii requires all care providers to be registered and in good standing with the BC Care Aide and Community Health Worker Registry (cachwr.bc.ca) or the Alberta Health Care Aide Directory.

Health (Home) Care Aides, HCAs, learn a variety of skills to provide quality care to clients in a home setting. These skills typically cover the supportive aspects of medical and non-medical care. Please read about it in our blog post here.

Care providers on the Gravitii platform set their own rates so the cost will vary depending on which care provider you choose and what services they offer. The average hourly cost for home care in British Columbia is approximately $40/hour. Rates may be determined by demand, experience, or specialty qualifications. Gravitii encourages home care providers to offer competitive rates. In addition to the Provider’s fee, Gravitii charges a 10% service fee plus applicable taxes and Stripe charges a small service fee for processing payment. The total cost is visible to you before sending the booking request. Your credit card isn’t charged until a care provider confirms your booking and completes the services you requested.

Gravitii is currently operating in British Columbia and Alberta. We started close to home in the Central Okanagan and the Greater Victoria regions and new care providers are signing on everyday across British Columbia and Alberta. Please create an account or contact our team to confirm whether we serve your area.

It’s easy! Sign up on our website, and we’ll match you with the right care providers based on your unique needs, location, and preferences. It’s free to sign up and view who is available to provide care in your area.

During the registration process Gravitii will walk you (or your family caregiver) through a needs assessment to help you define your (or your loved one’s) needs and preferences. Gravitii’s algorithm will match you to care providers that best suit the needs that you have defined. Once you’ve sent a booking request to a care provider, that care provider will have access to view your profile information, including your needs assessment, health conditions, and personal preferences. We also encourage you (or your family caregiver) to book an initial free phone consultation with your chosen provider(s) to discuss your (or your family member’s) care needs before booking a paid service.

Ensuring that a home care provider is trustworthy is essential to the safety and well-being of the patient. Although care providers are required to upload a confirmation letter that they are in good standing with the BC Care Aide and Community Health Worker Registry or the Alberta Health Care Aide Directory, here are several steps an individual can take to verify the trustworthiness of a home care provider:

• Background Checks – Gravitii has integrated with CERTN, a background check platform, so you can now see what background checks a provider has completed next to their name in your search results on Gravitii. This includes a criminal record check, identity verification check, soft check and driver’s abstract. If they don’t display the background check verification badge  , you might wish to ask them directly if they would be willing to have a background check done.
• Licensing and Certification – Verify that the home care provider is appropriately licensed, certified, and qualified to provide the specific level of care required. Different levels of care may require different certifications. Look for the verification badge  that they’re in good standing with the BC Care Aide registry or Alberta Health Care Aide Directory next to their name in your search results on Gravitii.
• References – Request and contact references from the home care provider and ask about their previous experiences with clients. This can help you gauge their reliability and professionalism.
• Experience and Training – Inquire about the provider’s experience and training. A trustworthy provider should have relevant experience and up-to-date training in the specific care needs of the individual.
• Reviews and Ratings – Read reviews and ratings of the provider on Gravitii. While not the sole basis for trustworthiness, positive reviews can be a good sign.
• Insurance and Bonding – Ensure that the provider has the necessary insurance and bonding in case of accidents or incidents that may occur during care. You can now see whether a provider has provided proof of liability insurance and WCB in your search results on Gravitii. Look for the verification badge  next to their name.
• Transparency – The provider should be transparent about their services, fees, and any potential additional costs.
• In-Person or Telephone Meeting – Whenever possible, meet the home care provider in person or on the telephone before they start providing care. This allows you to assess their demeanour, professionalism, and compatibility with the individual who needs care. All care providers on Gravitii should offer a free 30-minute phone consultation service so that you can get to know them.
• Care Plan – Discuss and review the care plan with the provider, ensuring that they understand the individual’s specific needs and preferences.
• Communication – A trustworthy provider should maintain open and effective communication with the person who needs care and their family. They should listen to concerns, answer questions, and provide regular updates on the individual’s condition.
• Boundary Respect – A trustworthy provider will maintain professional boundaries and respect the individual’s privacy and dignity at all times.
• Quality of Care – Monitor the quality of care provided and be vigilant about any signs of neglect, abuse, or inadequate care.
• Family Involvement – Involve family members or a trusted advocate in the selection process, care planning, and monitoring to provide an extra layer of protection and accountability.
• Trust Your Instincts – If something feels off or if you have any doubts, trust your instincts, and consider seeking another provider.

Ultimately, trust is built over time through consistent, quality care and communication. Regularly reassess the provider’s performance and remain vigilant to ensure the continued trustworthiness of the home care provider.