How To Prevent Emails From Landing In Spam Or Junk Folders

spam and junk mail
Gmail

Remove an email from Spam

Computer

  1. On your computer, open Gmail.
  2. In the main menu, on the left, click More and then Spam.
  3. Check the box next to the email that you want to remove.
  4. At the top, click Not spam.

Android

  1. On your Android device, open the Gmail app.
  2. At the top left, tap Menu  and then Spam.
  3. Open the email you want to remove.
  4. At the top right, tap More  and then Report not spam.

iPhone/iPad

  1. On your iPhone or iPad, open the Gmail app.
  2. At the top left, tap Menu  and then Spam.
  3. Open the email you want to remove.
  4. At the top right, tap More  and then Report not spam.

Prevent emails from going to Spam / Junk Mail

Marking the email as not spam should prevent future emails from going to the spam folder. You can also add no-reply@gravitii.care to your Google Contacts or create a filter to make sure Gravitii emails do not go to spam in the future.

Outlook

Remove an email from Spam

Computer (Web)

  1. On your computer, open Outlook.
  2. In the main menu, on the left, click Junk Email.
  3. Open the email you want to remove.
  4. At the top right of the email, tap More , then Report, then Not junk.
  5. Click OK to the “Never send future messages from no-reply@gravitii.care to the Junk folder” popup.

Computer (New App)

  1. On your computer, open the Outlook (new) app.
  2. In the main menu, on the left, click Junk Email.
  3. Open the email you want to remove.
  4. At the top right of the email, tap More , then Report, then Not junk.

Computer (App)

  1. On your computer, open the Outlook app.
  2. In the main menu, on the left, click Junk Email.
  3. Right click on the email you want to remove.
  4. Hover over Junk and click Not Junk.
  5. In the “Mark as Not Junk” popup, check “always trust email from…” and click OK.

Android

  1. On your Android device, open the Outlook app.
  2. At the top left, tap the Outlook icon and then Junk,
  3. Open the email you want to remove.
  4. At the top right, tap More  and then Not junk.

iPhone/iPad

  1. On your iPhone or iPad, open the Outlook app.
  2. At the bottom, tap on Mail.
  3. At the top left, tap on your avatar/initials and then Junk.
  4. Open the email you want to remove.
  5. At the top right, tap More  and then Not Junk.

Prevent emails from going to Spam / Junk Mail

Marking the email as not spam should prevent future emails from going to the spam folder. You can also add no-reply@gravitii.care to your Contacts to make sure Gravitii emails do not go to spam in the future.

iCloud

Remove an email from Spam

Computer

  1. On your computer, open iClould Mail.
  2. In the main menu, on the left, click Junk.
  3. Click on the email that you want to remove.
  4. At the top, click More  and then Move to Inbox.

iPhone/iPad

  1. On your iPhone or iPad, open the Mail app.
  2. In Mailboxes, tap Junk.
  3. Open the email you want to remove.
  4. At the bottom, tap Move  and then Inbox.

Prevent emails from going to Spam / Junk Mail

Marking the email as not spam should prevent future emails from going to the spam folder. You can also add no-reply@gravitii.care to your Contacts to make sure Gravitii emails do not go to spam in the future.

Yahoo

Remove an email from Spam

Computer

  1. On your computer, open Yahoo Mail.
  2. In the main menu, on the left, click on More and then Spam.
  3. Check the box next to the email that you want to remove.
  4. At the top, click Not Spam.

Android

  1. On your Android device, open the Yahoo Mail app.
  2. At the bottom left, tap Inbox and then Spam.
  3. Open the email you want to remove.
  4. At the bottom right, tap More  and then Not spam.

iPhone/iPad

  1. On your iPhone or iPad, open the Yahoo Mail app.
  2. At the bottom left, tap Inbox and then Spam.
  3. Open the email you want to remove.
  4. At the bottom right, tap More  and then Not spam.

Prevent emails from going to Spam / Junk Mail

Marking the email as not spam should prevent future emails from going to the spam folder. You can also add no-reply@gravitii.care to your Contacts to make sure Gravitii emails do not go to spam in the future.

Proton Mail

Remove an email from Spam

Computer

  1. On your computer, open Proton Mail.
  2. In the main menu, on the left, click on More and then Spam.
  3. Check the box next to the email that you want to remove.
  4. At the top, click Move to inbox (not Spam) .

Android

  1. On your Android device, open the Proton Mail app.
  2. At the top left, tap Menu  and then Spam.
  3. Open the email you want to remove.
  4. At the top right, tap Move  and then Inbox.

iPhone/iPad

  1. On your iPhone or iPad, open the Yahoo Mail app.
  2. At the top left, tap Menu  and then Spam.
  3. Open the email you want to remove.
  4. At the top right, tap More  and then Not spam (move to inbox).

Prevent emails from going to Spam / Junk Mail

Marking the email as not spam should prevent future emails from going to the spam folder. You can also add no-reply@gravitii.care to your Contacts or add it to your allowed senders list to make sure Gravitii emails do not go to spam in the future.